Frequently Asked questions
Your smartphone or device is precious to you. Galaxy Phones technicians undergo strict training and regular testing to ensure they have the experience and qualifications to repair all leading devices. With 500,000 repairs to date and counting, we are the trusted UK tech repair specialists.
We pride ourselves on an express repair service. Most devices can be repaired in-store within 30 minutes, whilst postal repairs are between 48-72 hours. Device repair length is stated for each device on our website.
Whilst your device is in safe hands with us, you can back-up your device and reset back to the factory settings before hand for security purposes if you wish. We need access to your device so we can test your device’s repair thoroughly before handing back to you.
There is a lifetime warranty on all device screen repairs and a warranty for all other repairs. Please check our terms and conditions for more details.
Yes, we undertake a full-screen replacement regardless of the size of the crack in your screen.
Galaxy Phones is the alternative repair service to Apple and it’s subsidiary suppliers. We are an express repair service that utilises the highest quality parts.